Issue: Black screen/”No signal” (Change resolution)

Quick Setting of Video Output Mode The MODE button of the RC (REC + 3 for the old RC) allows quick setting of video output mode without entering the setup menu. This type of video output configuration may be required in case after connecting your player to a TV/ monitor/projector you see no picture on […]

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Launch Application Impossible Error, No Service Icons

CLEARING FLASH MEMORY STORAGE Press POP UP MENU on the remote (GUIDE on Universal Remote) Select Setup Choose Miscellaneous (Pozostale) and press ENTER (OK on Universal remote) Go to System Storage Select Clear Flash Memory Storage and press ENTER on the remote Select OK on the pop up window If the flash memory is cleared […]

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No EPG (Electronic Program Guide)

If you don’t see EPG please follow the instructions below: Press Pop-up menu on the remote. Select Setup and press enter on the remote. Go to Date and Time icon and press Enter on the remote. Make sure the below settings are entered: Time synchronization: Enabled. Time server: pool.ntp.org. Alternative time servers: time.windows.com and us.pool.ntp.org. Press Return on […]

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Issue: Connector cannot be installed

If after selecting the file “connector” from the USB drive you get a message “success”, however, you still don’t see the connector icon on the screen follow the instruction and try again: Click POP UP MENU on the remote or select Setup on the screen. Select Miscellaneous and press OK on the remote. Select System […]

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How to install Connector on Dune boxes

Use the following instructions to install Connector on Dune 101, 102, 301 and 303D: Plugin USB drive into your computer. Download this file to the USB stick. Turn on the Dune box. Plugin USB drive into the Dune box. Go to Sources icon and press OK on the remote. Select USB Memory Storage icon. Select file called dune_service_connector.dsf and press […]

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Firmware update (alternative method)

Use the following instructions to install firmware on Dune: Plugin USB drive into your computer (USB drive should be formatted to FAT32). Download the firmware file for your model from the table below to USB drive. Turn OFF the Dune box. Plugin USB drive into the Dune box. Turn ON the Dune box with the remote […]

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Dune Box Manual

Dune Box Manual Exterior Front view LED indicator IR eye USB 2.0 host Rear view 3.5mm minijack AV out HDMI 1.3 LAN Wi-Fi antenna (optional) DC power 5V Remote control Command indicator — flashes in response to RC button pressing. EJECT — open/close the optical drive tray. MUTE — turn the sound on/off. MODE — […]

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Firmware update

Please use the following instructions to install Firmware on Dune: Plugin USB drive into your computer. Download the firmware file for your model from the table below. Upload the file with the extension dff to the USB drive. Turn on the Dune box. Plugin USB drive into the Dune box. Go to Sources icon > […]

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Time zone and Time shift settings for Dune HD

DUNE BOX Standard Live (GMT: -4 Timeshift: 0 ) Standard Timeshift (GMT: -4 Timeshift: 8 ) Plus Live (GMT: -4 Timeshift: 0 ) Plus Timeshift (GMT: -4 Timeshift: 8 ) Premium Live (GMT: -5 Timeshift: 0 ) Premium Timeshift (GMT: -5 Timeshift: 8 )  

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